Privacy policy

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and professional title.  

  • Project-Related Information: This includes information provided by you or collected during the course of a media production project, such as footage, photographs, audio recordings, scripts, and related materials.

  • Website Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, operating system, and browsing activity.  

  • Communication Information: We may retain records of our communications with you, including emails, phone calls, and other correspondence.

  • Payment Information: If applicable we may collect payment information, such as credit card details, for billing purposes.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you provide information to us through our website, email, phone, or in person.  

  • During Media Production Projects: When we collect footage, recordings, and other materials as part of a project.

  • Automatically: Through the use of cookies and other tracking technologies when you visit our website.

  • From Third Parties: In limited circumstances, we may receive information from third parties, such as partners or clients, with your consent or as permitted by law.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To fulfill our obligations under contracts and to deliver media production services.

  • To Communicate with You: To respond to your inquiries, provide updates, and send important notices.

  • To Improve Our Services: To analyze website usage, conduct research, and enhance our services.

  • For Marketing Purposes: With your consent, we may send you promotional materials and marketing communications.

  • To Process Payments: To bill you for our services.

  • To Comply with Legal Obligations: To comply with applicable laws and regulations.

  • For Internal Operations: For internal purposes such as data analysis, audits, and fraud prevention.

4. Disclosure of Your Information

We may disclose your information to:

  • Service Providers: Third-party service providers who assist us with our operations, such as hosting, payment processing, and marketing.

  • Clients: To clients as necessary to provide agreed upon services.

  • Legal Authorities: When required by law or to protect our rights and safety.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.  

5. Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

 

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

 

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.  

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions.  

  • Objection: You can object to the processing of your personal information.  

  • Restriction: You can request that we restrict the processing of your personal information.

  • Data Portability: You can request a copy of your personal information in a portable format.  

  • Withdraw Consent: Where the legal basis for processing your data is consent, you may withdraw that consent at any time.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your website usage. You can control cookies through your browser settings.  

 

9. Children's Privacy

Our services are not intended for children under the age of 12. We do not knowingly collect personal information from children under 12. If we become aware that we have collected personal information from a child under 12, we will take steps to delete it.  

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.  

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

Fast Track Media

fastrackmediau@gmail.com